VC Discussion on Diversity & Walking the Talk (SXSW 2017)

VC Discussion on Diversity & Walking the Talk (SXSW 2017)

Diversity/Equality Founders/Startups

Last month, I had the honor of curating and moderating a VC panel at the TFQ Girls’ Lounge at SXSW.  If you take a look at the video thumbnail below, you will see that this was not your typical investor panel. It was a truly diverse group, made up of:

Christine Herron, Co-lead – Intel Capital Diversity Fund
Sean Jacobsohn, Partner – Norwest Venture Capital
Suzy Ryoo, Venture Partner – Atom Factory and Cross Culture Ventures
Aditi Maliwal, Corporate Development – Google (formerly w /Crosslink Captial)

Much of our conversation was focused on fundraising but, as we were in the TFQ Girls Lounge, we also spent time discussing diversity, or the lack thereof, in the tech industry. I purposefully opted not to recite the dismal statistics of how many women VCs there are or how little money goes to female founders. Constantly regurgitating the numbers is not a way to encourage up and coming entrepreneurs or investors.

It is clear we need more diverse folks at every level of our ecosystem – LPs, VCs, Angels, Founders, Board Members, etc. It will take some time to see significant change but I, for one, am very optimistic. There are a handful of amazing organizations and groups focused on tackling these issues, like Project Include, Pipeline Fellowship, and The Boardlist. Over the past 18 months, just about every major tech company has published diversity numbers, and has committed to finding best practices for attracting and retaining women and people of color. In addition, many notable VCs have been focused on bringing more diversity into their partnerships. There are also more women than ever out raising funds of their own. Again, none of this is easy or happening overnight. As Christine Herron points out, funds have a 10 year life cycle so our industry doesn’t lend itself to quick change. At the end of the day, this is an industry that is driven by returns, and research has proven that women-led companies and companies with women (and other minorities) on their senior teams perform better. The numbers are driving the change and the numbers cannot be ignored.

In our panel discussion, we also talked about diversity and inclusion on a micro level. In other words, what are the steps that each of us can take on an individual basis to impact change in our ecosystem. Suzy Ryoo offered up some specifics, which she had recently shared via a thoughtful blogpost entitled, “The Only Woman in the Room”.

Special thanks to Sean Jacobsohn for joining us on the panel.  As we say at TFQ, if we could have done it alone, we would have by now. It takes men and women working together to impact change.

You can listen to the entirety of the conversation in the video below.

 

 

 

Business Development for Startups – Coloft Academy Workshop

Founders/Startups

Last Thursday, I led a workshop on BD for Startups at Coloft as part of their new Coloft Academy initiative. I have spent my career launching and growing businesses, so I was thrilled to be invited to share my learnings with the community.  I had a terrific time and would like to thank all the folks who packed the house to spend 2 hours with me.  I have always loved mentoring young entrepreneurs, and have considered teaching in a more formal way at some point.  I now know that it is something I absolutely want to tackle!

I have received a great deal of positive feedback on the workshop, and lots of requests for my presentation.  Here it is:


Business Development for Startups

Business Development for Startups 101 – Aug 23rd Workshop

Founders/Startups

I love talking about startups, and I really love talking about all things Business Development.

I am super honored and excited that LA’s Startup Hub, Co-Loft, has invited me to lead a workshop called “Startup BizDev – This is How It’s Done” as part of their new Academy program.  Below is an overview of my August 23rd Workshop:
REGISTER HERE!

Are you a Founder and want to earn more about growing your venture via partnerships and alliances? Or are you interested in a job in Business Development at a Tech or Internet company?

We will kick off this session distilling what Business Development actually means at an early stage company, and then we will discuss what it entails as the company grows. We’ll also discuss types of partnerships, as well as provide a framework for evaluating them.

Later, we’ll outline characteristics of a great Business Developer – who you should hire or the skills you need to get hired.

We will conclude the class with a Q&A session.

Specifics include:

  • What are considered Business Development functions at the various stages of a startup
  • Building and growing your company’s ecosystem
  • Types of partnerships
  • Types of deal structures
  • Tips for closing
  • How to evaluate partnerships when resources are limited
  • Potential pitfalls leading to unsuccessful partnerships

I HOPE TO SEE YOU THERE!

Early Stage BD -What Exactly I Do?

Founders/Startups

When people ask me what I do, I often say I help build very early stage Internet/technology companies.  This often leads to the follow-up question – “What exacly does that mean?”  On the flip side,  I meet countless Business Undergrads, and even MBAs, who tell me they want to work in startups, but seem to have very little idea of exactly what the job entails.  I recently came across a great post on 500Startups about what it means to be the “Business Guy at a Startup” by Charles Hudson (@chudson).  It is dead-on (for pre-RevGen stage), so I am sharing just about all of it below:

Being the businessperson at a startup is not easy. While the engineering team is busy checking in code and the product team is busy revising the product plan, you’re out meeting with people. Everyone else, from the finance person to the engineering team has measurable and observable deliverables in terms of code checkins, PRDs, and other key tasks that show up on a weekly progress report, while what you’re doing isn’t easy to measure. You’re not closing deals because you don’t have a product. You’re not generating revenue because the product is still in development. You’re out trying to sell a dream (literally) – some day the startup will live up to all of the promises you’re making to potential partners. So what should you do every day?

I believe there are 4 core activities that every startup business guy should do if you join in the early days:

1. Be an early advocate for a business model and revenue model discovery. Everyone in your organization is going to be focused on building a killer product that users will love. But someone has to worry about the business model and distribution strategy. The good news for you as the business guy at your startup is that you can focus on that issue as a core part of your day. Even if the business model isn’t clear, it’s your job to take advantage of your seat at the table to advocate for potential business models, run early experiments with customers who believe in what you’re doing, and constantly make the case that what you’re doing has to turn into a business if the company is to ultimately be successful. If you don’t agitate for revenue and customer development and discovery, it’s easy to have that work deferred into the future. It’s never too early to start thinking through those issues.

The other natural byproduct of working as a revenue and business model advocate is that it forces you to get more involved in understanding the product roadmap and prioritization of pending features. It’s critical that you find a way to be a part of those conversations early on. Most great Internet startups are driven by product and engineering people who have strong views about where the product should go and which features should be prioritized to achieve that end. If you wait until the product is nearly complete or about to ship, it’s too late; the major opportunities to influence the direction of the product or at least understand why and how key features are being prioritized has been lost. The most frustrating experience many early businesspeople I’ve talked to encounter at startups is a feeling that the product people “just don’t get it” when they come in with a big revenue opportunity, partnership, or deal. You’re right – they probably don’t get it. They’re focused on building the product that they believe customers want. If you haven’t invested the hours it takes to get to understand the product and engineering teams longer term plans, why they want to do what they want to do and when, and to build relationships with them, you’ll never be a part of the process. Spend the time to connect with those teams and work with them – yu can rarely get anything meaningful done if it doesn’t fit into the company’s longer term product plans and vision.

2. Be the one man or one woman combination of sales, business development, and marketing. In the early days of any startup, you’re probably going to be the only person responsible for the “business stuff.” You’re not going to have business counterparts in other key business functions such as marketing and sales. If you’re nominally the VP of Business Development, that’s not actually your job. Your job is to drive all of the business functions to the best of your abilities. Someday you might have a counterpart in sales, marketing, or other key business functions. But until you do, it’s your responsibility to drive those functions forward to the best of your ability and help the company better execute across all business functions, even though you’re only one person.

For those of you coming from big companies, this can be a jarring transformation. I know it was from me. For my first full-time business development role, I went from Google (15,000 employees when I left) to Gaia (about 65 employees at the time I joined). The nice thing about larger companies is that you can afford to staff all of those other business functions – if you’re in business development, it’s not your job to run marketing. And let’s not overlook one critical difference between being at a big company such as Google, Yahoo, or Microsoft. When you call, people will pick up the phone because of the company you represent. Getting meetings is relatively easy. Getting small and large partners to line up behind your new product or vision can be easy when you have the power of a big brand behind you. That is rarely the case at a startup – you have to make it happen and it will take a lot of hustle to do so.

3. Start building relationships that will pay off when your company starts to scale. Similar to the points raised in the first point, there are key relationships you want to start building early, even before it’s entirely clear how the product will turn out. In every early stage business, the management team knows the initial market you’re planning to target. And in every market, there are key other ecosystem participants you want to get to know for distribution relationships, corporate development opportunities, or for other reasons that will help both of your businesses. It’s never too early to start those conversations. The best part of starting those conversations early is that you get an opportunity to better understand how other people in your ecosystem are thinking about the problem you’re trying to solve. Do they have internal efforts already underway? Are they desperate to partner with someone else who has traction? Do they have strongly held beliefs about how the space you’re in is going to play out? These are all things that are good to know as you plot your strategy. And as the person who is focused on life outside of the four walls of your company, this is valuable intel you can bring back to everyone else in the company.

4. Keep your ears open about the chatter in your industry so you don’t get blindsided. Don’t forget that the vast majority of your colleagues are focused on the internal issues that could keep your startup from succeeding. They’re working on product planning and customer development issues that are unique to the product your company is building. But that’s not 100% of what you need to know to succeed. Sometimes it’s really important to know what’s happening in your industry. Is one of your competitors raising a major round? If so, what does that mean for your company? Will that major round allow them to out-spend your on sales and marketing or hire more engineers? Is there a big deal out for bid that doesn’t involve you? If so, what would it mean for the space if one of your competitors closes that deal? Is there a big public company actively looking to acquire someone in your space? These questions and 500 others are important to know if you’re running a startup. Those things can impact your startup’s perceived chances of success. As the business person at a startup, it’s your job to stay on top of industry chatter to make sure your startup isn’t left out in the cold if changes are afoot in your industry.

Last but not least, you need to get comfortable with the fact that many of the activities you’re doing won’t show up in a weekly progress report. Building relationships, pushing for revenue models, and staying up to speed on what’s happening in your industry might not pay immediate dividends in the same way that code checkins and PRD revisions do. But nothing hurts startup morale more than being blindsided by a major industry development that you hear about on TechCrunch without being part of the conversation.

You can read the entire post here:  http://blog.500startups.com/2010/11/08/what-does-that-business-guy-at-your-startup-do-anyway/

Greetings WORLD WIDE WEB!

Personal Development

Does anyone really call it that anymore? No need to answer. I think I just like the dramatic impact of “WORLD WIDE WEB.” I certainly have been told I have a flair for the dramatic.

So it is the first of the year and I am finally creating my first blogpost. I am officially a blogger in the blogosphere! Of course there are umpteen million blahblahblogs so I’ve been thinking about how to differentiate myself (yes, I’m a business chick). I’ve put some thought into why anyone (YOU) would want to read my musings over all the rest of the blahblahbloggers. I’ve also thought about why/how I came to read the blogs that I frequent. I concluded that I pick my blogs upon a mix of the 2 Es: education and entertainment. I am always reading to expand my mind but I need that entertainment factor – which most often comes in the form of the tone, presentation and overall personality conveyed by the blogger. So I figure if you somehow landed at www.robynmward.com, you are going to want to get a very quick taste for I’m all about to decipher whether or not you’ll visit me again.Pictures speak 1,000 words so here is my photo introduction to myself (man, this is a bit new and weird) – Robyn the Adventurer.


Yes, my “Robyn the Adventurer” intro qualifies as cheesy, but I think the photos back me up and prove me an adventurer in the truest sense. Indeed, my life has always been defined by exploration and adventure. It is what led me from the Midwest to Los Angeles for college and then New York City for an amazingly adventurous decade and now back to LA. In my professional life, I am an entrepreneur, which is absolutely synonymous with adventurer. I have been at some very successful and some very, well, not-so-successful start-ups over the past decade and man has it been quite a ride! My newest career adventure is heading up Business Development for www.docstoc.com. Go check it out – trust me you will want to add it to your favorites so you can find any document/template you will ever need fast, easy and, oh yeah, for FREE.

I will wrap it up here and hope I have won you over. I certainly promise to both educate and entertain you with stories/insights related to all my adventures in business, travel, spirit, and life in general.

Stay tuned ……………..And always ask yourself “what would you attempt to do if you knew you could not fail?”